If you, a family member or someone you care for has received treatment or care you are unhappy with, you may wish to make a complaint. The process for this is as follows:
- You could raise your concerns verbally with the Operational Business Manager, we aim to resolve all concerns by the end of the following working day.
- If the concern you raised cannot be resolved by the end of the next working day, you can make a formal complaint to Safecare. Please see the advice, guidance and form in the pack linked below.
Safecare Network is a not-for-profit Federation of all of the 19 North Lincolnshire GP practices, covering approximately 170,000 patients. Our vision is to provide innovative, high quality healthcare for local communities by working in partnership with others
Safecare Network Ltd
Monday – Friday: 09:00-17:00
For enquiries contact